The location is incredibly convenient with easy access to shopping. The buffet breakfast offered an amazing variety, and returning to a surprise cake was the highlight!

The room decor was quite basic, and there were some maintenance issues like a leaky faucet. Despite the charm, it could use some updates.

The location is superb with direct access to a large shopping mall. The infinity pool on the 18th floor has breathtaking views of the city. My room had a big bathtub that was great for relaxation. The staff was friendly and attentive. Breakfast offered various tasty options. ☕️

An excellent location right in the heart of the city made exploring easy. The staff were incredibly helpful, and the rooftop pool provided a stunning view for relaxation. Breakfast included delicious salads and an extensive range of options, enhancing the overall experience. However, finding the hotel initially was a bit challenging, and the pool, while lovely, was smaller than expected. The room amenities, although comfortable, could use a few more modern touches.

Amazing surprise anniversary cake delivered to our room!

I really enjoyed the great breakfast buffet, it was vast with a lot of options, fresh and tasty, imagine starting the day right with that. And don't even get me started on the infinity pool with the stunning views, just a perfect place to unwind after a hectic day.

But let's be honest, it wasn’t exactly budget-friendly, but I guess for what they offer it was still worth it.

Direct access to Pavilion shopping mall, rooftop infinity pool, stylish room design

Finding the hotel was a hassle!!! More directional signs from the MRT or shopping center would greatly improve the experience!!!

Helpful and polite staff made stay enjoyable.

My stay was quite disappointing overall. The breakfast selection was a shambles, with no bacon or pork items advertised, which I found particularly frustrating. Additionally, the noise from the main road was bothersome, especially since my room faced that side. I expected a nicer atmosphere for the price I paid.

great stay with some room for improvement

The breakfast offered a diverse range of delicious options. Moreover, the staff provided exceptional service that made our visit enjoyable. The city view from our room added a delightful touch to our experience.

Staying at the Banyan Tree in Kuala Lumpur was delightful. The proximity to Pavilion mall made shopping easy. The infinity pool on the 18th floor offered breathtaking views, though more shade would enhance the experience. I found the single bed a tad small, yet everything else was exceptional.

The location is incredibly convenient with direct access to the shopping mall. The pool on the 18th floor offers stunning city views. The infinity pool is a must-visit, although it could use more shade. We loved the big bathtub in our room, perfect for unwinding after a long day.

Felt at home, no reason to complain.

All fine, but breakfast variety lacking

Amazing location, amazing amenities, with exclusive access to Pavilion Mall featuring a fantastic food court, and just a 5-minute walk to Bukit Bintang for easy city exploration.

Everything went smoothly.

The hotel had a lovely atmosphere, but the

check-in process was a bit chaotic. The location is fantastic, directly connected to Pavilion Mall, which made shopping convenient. However, navigating between the mall and the hotel can be confusing due to the limited elevator hours in the evening.

The location was incredibly convenient with direct access to a shopping mall, which made it easy to explore. The infinity pool on the 18th floor offered stunning city views, a real highlight for relaxation. I also loved having a big bathtub in my room, perfect for unwinding after a busy day. The food selection at breakfast was decent, although I wish there were more variety over my stay.